What We Collect and Why We Need It
When you open an account with us, we collect the information required to verify your identity and process transactions — your name, contact details, and the wallet reference tied to your deposit method. If you fund your account via bKash, Nagad, or Rocket, we log the
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transaction ID and amount to reconcile your account wallet accurately; we do not store your mobile banking PIN or full wallet credentials on our servers. We also collect session data: device type, browser, and IP address. This helps us detect unusual login attempts and flag account
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access from unfamiliar locations. Cookies track your session state so you stay logged in across pages without re-entering credentials on every click. We share data only where we are required to — payment processors who handle the bKash, Nagad, or Rocket transfer on our behalf, and
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fraud-detection partners who help us identify suspicious patterns. We do not sell your personal information to third-party advertisers. Data retention follows applicable law in your jurisdiction; when an account is closed and the mandatory retention window has passed, we delete personal records from active systems. How
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this policy applies to you depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.